All our products are backed by 100% Money Back Guarantee. We issue refunds after you contact us (within 3 days) and return the item within 7 days after purchase. Original items must be refunded in original packages. Return shipping fees to be borne by the buyer. Please allow 1 week after we receive the item to process your refund.
Customer satisfaction is our priority and we will work with you to make sure that you are happy. So far, we have received no refund orders because our hats are manufactured in best quality factories in the world. So, you can buy with confidence.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the "My Account" menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Returns are generally offered for damaged/defective items or shipment of wrong items due to human error. These instances are extremely rare.
We can ship to virtually any address in the world. (Except India, Nigeria and Croatia)
We process all orders within 24-48 hours of payment verification. We endeavor to source genuine and high quality products.
Some orders may ship from multiple locations depending on which warehouse has the product in stock. This business model allows us to keep our costs low which means we keep your prices low!
On most orders, we offer four shipping choices.
1) DHL ( 3 to 5 business days)
2) EMS ( 7 to 9 business days)
3) Airmail Shipping ( 2 to 3 weeks)
4) For USPS Shipping delivery times- (Check Item description itself)
Please choose proper shipping option during checkout, depending upon how soon you need the item. Once the parcel is shipped, there is no way to accelerate the delivery. Shipping time estimates begin when your package leaves our warehouse.
PLEASE NOTE THAT THE SHIPPING DURATION OUTLINED ABOVE ARE APPROXIMATE SHIPPING ESTIMATES AND NOT RIGID ESTIMATES. THERE MIGHT BE SOME DELAY DURING HOLIDAYS AND OTHER PEAK SEASONS. UNFORTUNATELY, WE CAN'T HELP OVER HERE BECAUSE THIS DELAY IS FROM THE SHIPPING SERVICES BECAUSE OF THE OVERLOAD THEY RECEIVE DURING HOLIDAYS AND OTHER PEAK SEASONS.
Shipping Cost Calculation:
For your convenience we provide ONLINE shipping charge calculator at the time you place your order and/or add an item to your shopping cart. Please enter your zip code via the shipping tab on the product page in order to view the shipping options and cost for the chosen item.